Your Installed Base is Burning Revenue, Risk, & Customer Trust

We Design, Build & Execute Lifecycle Programs that Protect and Recover the Revenue, Stability & Performance of Your Installed Base — including Renewals, End-of-Support, End-of-Life, and Upgrade Migrations.

THE PROBLEM (CxO Reality Check)

Your installed base is on fire — and your teams don’t have the bandwidth, ownership, or capacity to put it out.

Manufacturers, OEMs, and SaaS/IoT companies are losing millions in renewal revenue, customer retention, and operational uptime because lifecycle execution is broken.

  • Lost or unrealized revenue sitting dormant inside the installed base

  • Major EoL/EoS exposure and stalled upgrade/migration initiatives

  • No clear internal owner for lifecycle execution

  • Unengaged or misaligned customers, resellers & partners

  • Stalled renewals, upgrades, and migrations across the portfolio

  • Uncompliant, outdated, or vulnerable devices deployed across customer environments

The impact:

Revenue loss • Increased risk • Higher churn • Channel friction • Overloaded internal teams

Your installed base isn’t just underperforming — it’s silently leaking revenue, creating risk, and overwhelming teams who were never designed to run lifecycle programs. The problem isn’t strategy. It’s execution ownership.

Where We Stand Out

The Four Lifecycle Pillars That Drive Results

protect revenue

Decrease revenue leakage by proactively managing renewals, EoL/EoS deadlines, vulnerabilities, and version-risk across your entire fleet. We prevent churn, missed expansions, and stalled lifecycle actions before they hit your P&L.

Modernize & Migrate

Accelerate upgrades, cloud migrations, hardware refresh cycles, and mandatory software updates. Whether partial upgrade paths or full replacements, we move customers from legacy → modern with minimal friction.

Recover Lost Growth

Re-activate silent accounts, revive stalled opportunities, and reclaim at-risk or overdue renewals. We focus heavily on the 20–35% of revenue typically trapped in under-managed or non-responsive customer segments.

Execute at Scale

From EoL/EoS outreach sequencing to renewal reminders, partner alignment, contact validation, and multi-channel follow-ups (email, phone, SMS, LinkedIn), we operate as your fully-managed lifecycle execution team.

THE SOLUTION — BRETT IBLP™ (What We Do)

The IBLP™ becomes your turn-key fully managed end-to-end lifecycle program.

We design, build, and run the entire program:

Lifecycle Program

Build-Out

We design, build and run your full Installed Base Lifecycle Program — strategy, software, systems, playbooks, sequences, and reporting.

Renewal &

Revenue Recovery

We capture renewals previously lost to outdated data, missed reminders, and inconsistent communication.

EoL/EoS

Transition Execution

We manage EoL/EoS transitions end to end — reducing exposure, risk, and customer friction.

Customer & Partner Coordination

We capture renewals previously lost to outdated data, missed reminders, and inconsistent communication.

Ready to Triage Your Installed Base?

Let’s execute the lifecycle programs

your team doesn’t have time to.

Markets We Support

Built for Manufacturers, OEMs, SaaS & Hardware appliance vendors, IoT,

Cyber Security providers, and MSPs managing thousands of customers and devices...

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See It From Our Customers

We don’t just provide systems — we provide outcomes.

Organizations rely on BRETT.Services to execute their lifecycle programs driving installed base and incremental new revenue.

The Outcome

Grow & Protect Your Installed Base Revenue

Let us show you how we helped one IoT company uncover and accelerate unforeseen revenue in just 30 days.

From lifecycle execution to installed base modernization.

BRETT.Services delivers the outcomes your business can’t afford to delay.

Contact Info

(561) 542-1857

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